Tilley Straw Fringe Sun Hat | Outdoor Activities & Daily Life

⚠️ Canada Direct Shipping & Purchase Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Timeline: Goods are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. The actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeline is Estimated: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability of goods, we will contact you and follow up according to the actual situation.
• Proxy Purchase & Local Warranty: This product is a proxy purchase / direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and this store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items; please carefully check all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details; website images are for reference only, and the actual Canadian current version received shall prevail. In case of significant changes to core models, quantities, or main specifications, this store will handle it according to the actual situation.
• Transit Appearance: Long-distance shipping may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, shoe styles, wearing methods, screen displays, and manual measurements may cause reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products generally do not accept returns or exchanges for non-quality issues once unsealed, tried on, used, or if the original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible upon receipt; in case of incorrect goods, shortages, significant damage, or quality issues, it is recommended to contact this store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
• Usage and Precautions: Please follow the original factory labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or problems caused by unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, this store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.