Fresh Suds Soapery Handmade Soap Gift Box Set | Slice of Summer Set | Outdoor Sports & Daily Life

⚠️ Canada Direct Purchase and Concierge Service Terms (Please read before purchasing)

• Canada Direct Shipment & Estimated Timeline: Items are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. Actual delivery time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Estimated Timeline: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or inability to supply, our store will contact and follow up as appropriate.
• Concierge Service & Local Warranty: This product is a Canadian concierge/direct shipment item. Unless otherwise explicitly stated on the product page, there is no local manufacturer or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Order Changes After Placement: Once an order has been submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or unsuitable fit; please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle the situation as appropriate.
• Shipping Appearance: Long-distance shipping may result in minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seal as soon as possible after receipt; if there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has a major quality issue, or if shipping damage affects the product itself, its function, quality, or seal, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.