Tilley Preppy Pique Long-Sleeve Stripe Placket Polo Shirt | Outdoor Sports & Daily Wear

⚠️ Canada Direct Shipping & Purchase Terms (Please Read Before Buying)

• Canada Direct Shipping & Estimated Timelines: Items are shipped directly from Canada via international air freight to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timelines are Estimates: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up as appropriate.
• Overseas Purchase & Local Warranty: This product is an overseas purchase/direct shipment from Canada. Unless otherwise stated in writing on the product page, there is no local factory or agent warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items are generally not accepted; please carefully review all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only, and the actual product received will be the current Canadian version. If there are significant changes to the core model, quantity, or main specifications, our store will handle the situation as appropriate.
• Shipping Appearance: Long-distance transportation may result in minor dents, creases, or scratches on the outer box; this is generally not considered a product quality issue if the product itself, its function, quality, and seals remain unaffected.
• Size, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the item clearly does not match the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for returns or exchanges if unwrapped, tried on, used, or if the original seal is damaged, unless there is a quality issue.
• Receipt Inspection: Please check the item, quantity, style, appearance, and seals as soon as possible after receiving it. If there is an incorrect item, shortage, significant damage, or quality issue, we recommend contacting our store within 48 hours with order details, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics.
• Usage & Precautions: Please follow the original factory labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly differs from the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.