Tilley Oslo Flare Pants | Outdoor Sports and Everyday Life

⚠️ Canada Direct Shipping & Purchase Terms (Please read before buying)

• Canada Direct Shipping & Estimated Timeframe: Products are shipped directly from Canada via international air freight to Hong Kong, generally expected to arrive within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our shop will contact you and follow up based on the actual situation.
• Overseas Purchase & Local Warranty: This product is an overseas purchase/direct shipment from Canada. Unless otherwise specified in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our shop does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to a change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items are generally not accepted; please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual product received will be the current Canadian version. In case of significant changes to core models, quantities, or main specifications, our shop will handle the situation accordingly.
• Shipping Appearance: Long-distance transportation may cause minor dents, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Reasonable variations may occur due to different body types, shoe styles, wearing habits, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Underwear, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for non-quality related returns or exchanges once unsealed, tried on, used, or their original seal is damaged.
• Receiving Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receiving your order. If there is an incorrect item, shortage, significant damage, or quality issue, it is recommended to contact our shop within 48 hours with your order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly deviates from the description, has a major quality issue, or shipping damage affects the product itself, its function, quality, or seal, our shop will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.