Gathering Place Trading Organic Herbs de Provence | Outdoor Activities & Daily Life

⚠️ Canada Direct Purchase & Proxy Shopping Terms (Please read before purchasing)

• Canada Direct Shipping & Estimated Delivery Time: Products are shipped directly from Canada to Hong Kong via international air freight. Generally, delivery is expected within 10–14 business days after payment and order confirmation. Actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Estimated Timeliness: Arrival dates are not guaranteed. Delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, the store will contact and follow up as per the actual situation.
• Proxy Shopping & Local Warranty: This product is subject to Canadian proxy shopping/direct shipping. Unless otherwise stated in writing on the product page, there is no local manufacturer or agent warranty in Hong Kong. This store does not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting items are generally not accepted. Please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual Canadian current version received shall prevail. If there are significant changes to the core model, quantity, or main specifications, the store will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may result in minor dents, creases, or scratches on the outer box. If the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Differences in body types, shoe styles, wearing methods, screen displays, and manual measurements may lead to reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, related personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Undergarments, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for returns or exchanges due to non-quality issues once they have been unsealed, tried on, used, or their original seal damaged.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seal as soon as possible after receipt. In case of wrong product, shortage, significant damage, or quality issues, it is recommended to contact the store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, improper use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or shipping damage has affected the product itself, its function, quality, or seal, the store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.