Tilley LTM5 Airflo Sun Hat | Outdoor Sports & Daily Wear

⚠️ Canada Direct Shipping & Purchase Terms (Please read before buying)

• Canada Direct Shipping and Estimated Delivery Time: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 business days after payment and order confirmation, with actual receipt time around two weeks. "Business days" do not include Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Delivery Time: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, our store will contact and follow up as per the actual situation.
• Proxy Purchase and Local Warranty: This product is a Canadian proxy/direct purchase. Unless otherwise stated in writing on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only, and the actual version received from Canada will prevail. If there are significant changes to the core model, quantity, or main specifications, our store will handle it according to the actual situation.
• Shipping Appearance: Long-distance shipping may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are unaffected, this is generally not considered a product quality issue.
• Sizing, Color, and Fit: Reasonable variations may occur due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product is clearly inconsistent with the selected specifications or description, personal fit issues or slight color differences are generally not considered quality issues.
• Hygiene Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges for non-quality issues are generally not accepted once unsealed, tried on, used, or if the original seal is damaged.
• Inspection Upon Receipt: Please inspect the product, quantity, style, appearance, and seals as soon as possible after receipt. In case of incorrect item, shortage, significant damage, or quality issues, it is recommended to contact our store within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues arising from normal wear and tear, incorrect use, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.