⚠️ Canada Direct Purchase and Agency Terms (Please Read Before Purchasing)

• Canada Direct Shipping and Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. They are generally expected to arrive within 10–14 business days after payment and order confirmation; the actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canada public holidays.
• Timeline is an Estimate: Arrival dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delays or unavailability, we will contact you and follow up based on the situation.
• Agency Purchase and Local Warranty: This product is a direct purchase/agency item from Canada. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agency warranty is provided. We do not provide commercial warranty services such as repairs, replacement parts, or technical support.
• Changes After Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual Canadian version received prevails. If there are major changes to the core model, quantity, or key specifications, we will handle the situation accordingly.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in body shape, style, screen display, and manual measurement may cause reasonable variations. Unless the product is significantly different from the selected specifications or description, issues regarding personal fit or slight color discrepancies are generally not considered quality issues.
• Hygiene Products: Personal care items, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable if they have been opened, tried on, used, or their original seals are broken, provided there are no quality issues.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seal as soon as you receive the package. If there are incorrect items, shortages, significant damage, or quality issues, please contact us within 48 hours along with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-induced damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.