Crate 61 Organics For Her Handmade Soap Set | Daily Life & Personal Care

⚠️ Canada Direct Shipping & Purchase Terms (Please read before buying)

• Canada Direct Shipping & Estimated Timeline: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally estimated to be within 10–14 business days after payment and order confirmation, with actual receipt time approximately two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In case of significant delay or unavailability, we will contact you and follow up based on the actual situation.
• Consignment Purchase & Local Warranty: This product is a Canada consignment/direct shipment. Unless explicitly stated otherwise on the product page, there is no local manufacturer's or agent's warranty in Hong Kong, and we do not provide commercial warranty services such as repair, parts replacement, or technical support.
• Changes After Order Placement: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges are generally not accepted due to change of mind, incorrect size/color/style selection, personal preference, or ill-fitting. Please carefully verify all options and information before placing an order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual current Canadian version received will prevail. If there are significant changes to the core model, quantity, or main specifications, we will handle it based on the actual situation.
• Shipping Appearance: Long-distance transportation may result in minor indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seal are unaffected, this is generally not considered a product quality issue.
• Size, Color & Fit: Reasonable discrepancies may arise due to different body types, shoe styles, wearing methods, screen displays, and manual measurements. Unless the product significantly deviates from the selected specifications or description, related personal fit or minor color differences are generally not considered quality issues.
• Hygienic Products: For intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products, returns or exchanges are generally not accepted for non-quality issues once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please inspect the product, quantity, style, appearance, and seal as soon as possible upon receipt. If there is incorrect merchandise, shortage, significant damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics.
• Usage & Precautions: Please follow the manufacturer's original labels, sizing, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.