⚠️ Canada Direct Purchase & Proxy Terms (Please read before purchasing)

• Direct Import from Canada and Estimated Timeline: Products are shipped via international air freight from Canada to Hong Kong. Delivery is generally expected within 10–14 working days after payment and order confirmation, with actual receipt time being approximately two weeks. "Working days" exclude Saturdays, Sundays, and Hong Kong or Canadian public holidays.
• Estimated Timeline: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Proxy Purchasing and Local Warranty: This product is a Canadian proxy/direct import item. Unless otherwise specified in writing on the product page, it does not include local Hong Kong manufacturer or agency warranties. We do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to our Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to changes of mind, incorrect size/color/style selection, personal preference, or poor fit; please check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them on a case-by-case basis.
• Shipping Appearance: Long-distance shipping may cause slight indentations, creases, or scratches on the outer box. If the product itself, its function, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations in body type, shoe style, wearing method, screen display, and manual measurement may result in reasonable differences. Unless the item is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal garments, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is damaged.
• Receipt Inspection: Please check the items, quantity, style, appearance, and seal as soon as possible after receipt. If there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate checking with suppliers or logistics.
• Usage and Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Issues caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage has affected the product itself, its function, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be legally excluded or limited under applicable Hong Kong law.